How can we help you?
Find answers to your questions about MAGELINE products, orders, shipping, and more here.
legal area
Do you offer free shipping?
We provide delivery to many countries through reliable domestic and international courier company.
Please see below the shipping information:
| Ship to | Shipping Fee | Estimated Deliery Time |
| Malaysia | Free shipping for order above RM25 | West Malaysia : normally 1-3 business days East Malaysia : normally 3-5 business days |
International (Outside Malaysia) | Free shipping for order above USD160 | 15-23 business days delivered via standard shipping OR (5 to 10 working days via Express courier - please contact us if you prefer this option) |
Custom taxes
International custom tax might be applied depending on your countries' taxes policy. These are charged separately by the courier company and are not included in our shipping fees. Custom duty is calculated as a percentage of the value of the goods and it varies depending on the type of goods.
What are the payment methods available?
Mageline MY offers various kind of payment methods as below :-
Via Ipay88 (Visa or Mastercard / Online Bank Transfer)
Via Paypal (Visa or Mastercard / American Express / Paypal Funds)
You should receive an email confirmation immediately after payment is made
Can I cancel an existing order that have been made?
How do i track the order?
We'll send you an email containing the courier tracking number once your order has been shipped for your tracking purpose
I still have doubts!
Sorry that we are unable to clear your doubts in this FAQ page. Please send us an email to enquiry@magelinestore.com for further inquiry, or whatapps/wechat/call us at +6017-235 1628.
